Before you start
No prerequisites. The acceptance step appears on its own: on the sign-up screen when you create an account, and on the One more step screen when an existing account's recorded acceptance is out of date.
Steps
- On the sign-up screen, tick "I accept the Terms and Privacy Policy." — the box always starts unticked.
- Sign up the way you prefer: the emailed link or code, a password, or Continue with Google. All three stay disabled until the box is ticked.
- If the One more step screen appears later, tick the same box and select Agree and continue.
What you should see
Fincanva creates your account and records the date and the version of the Terms you accepted. After One more step, you go on into the app, and the screen does not come back until Fincanva publishes a new version of the Terms.
Why do I have to accept the Terms to sign up?
Because Fincanva does not create an account without that acceptance. The sign-up screen carries one required checkbox — "I accept the Terms and Privacy Policy." — and every way of signing up stays disabled until it is ticked: the emailed link or code, a password, and Continue with Google. The box always starts unticked. The rule is not only on the screen: the server itself refuses to create an account whose request does not carry the acceptance.
When you accept, Fincanva records the date and the version of the Terms you accepted. Both come from Fincanva's own clock and its own current version, never from your browser.
Starting from the sign-in screen instead adds one step. If you press Continue with Google on the sign-in screen and Google confirms who you are but you have no Fincanva account yet, the screen asks for the same acceptance under the heading One step to finish before it creates one — see passwordless sign-in. Starting from the sign-up screen, where you have already ticked the box, you never see it.
Is there a minimum age to use Fincanva?
Yes: the Terms restrict Fincanva to adults. In the Terms' own words: "Usage of Fincanva and the Service is age restricted: to access and use Fincanva and its Service the User must be an adult under applicable law."
There is no separate age checkbox. The requirement lives inside the Terms, so ticking the box that accepts the Terms accepts it too.
What does the "One more step" screen mean?
The One more step screen means your account has no recorded acceptance of the current Terms — either because you accepted an earlier version, or because no acceptance was ever recorded for it — and Fincanva needs you to accept the current version before you carry on. It reads "Please review and accept to keep using Fincanva.", shows the same checkbox as sign-up, and a button, Agree and continue, that stays disabled until you tick the box. Accepting records the new version and takes you on into the app.
There is no way past the screen without accepting: until you accept the current version, every page of the app you open sends you back to it. Signing out and in again does not skip it either, because the check reads the version recorded on your account, not anything stored in your browser.
Why am I being asked to accept the Terms again?
Because Fincanva has published a new version of its Terms since you last accepted. Every acceptance is stored with the version it was given for; once the current version moves on, an acceptance recorded against an earlier one no longer counts, and the next page you open in the app shows One more step.
It happens once per new version. After you accept, the screen does not come back until the Terms change again. An account with no recorded acceptance at all meets the same screen once, for the same reason.
Where do I read the Terms and the Privacy Policy?
On Fincanva's website: the Terms, the Privacy Policy, and the addendum to the Terms. The two links inside the checkbox's sentence open the Terms and the Privacy Policy in a new tab, so reading them does not lose your place on the sign-up screen.
Cookies are a separate consent, with its own banner and its own way to change your mind later — see how cookie consent works. A visitor covered by US state privacy law also sees a "Notice at Collection" link beside the checkbox, explained under Your Privacy Choices and Notice at Collection.
What happens to your record of accepting the Terms if you later delete your account is covered under account deletion.
Common problems
The sign-up buttons are greyed out
Tick "I accept the Terms and Privacy Policy." — the email, password and Continue with Google routes unlock as soon as the box is ticked.
"Please accept the Terms and Privacy Policy to continue."
You tried to sign in with an emailed code on the sign-in screen, but there is no Fincanva account for that address yet — and the sign-in screen has no box for accepting the Terms, so it cannot create one. Go to the sign-up screen instead: press Create an account under "New here?", tick the box, and continue with the same email.
"Something went wrong. Try again."
Your acceptance on the One more step screen was not saved. Press Agree and continue again. If your session expired while the screen was open, Fincanva sends you to the sign-in screen instead; sign in and the One more step screen comes back, because the acceptance was never recorded.
Terms on this page
Auto-generatedEvery defined term this page uses, matched against the corpus — including the alias forms the prose actually says.