Plan level

UPDATED 2026-09-28

A plan level is your account's position on the ordered scale of Fincanva's paid plans, and it is what the plan pass at the top of Settings → Plan and usage shows with your plan's bars — one bar lit per level — labelled Level {rank} of {total}. The scale runs Starter, Advanced, Ultimate — three levels, so {total} reads 3 — and {rank} is where your held plan sits on it: Starter is level 1, Advanced level 2, Ultimate level 3. Free is not on this scale at all — it sits at level 0, and the app treats that as unheld, not as a missing or broken value.

Also seen as: plan rank

Which plans are on the scale, and which are not?

Only the three plans you can hold through checkout are on it: Starter (level 1), Advanced (level 2), and Ultimate (level 3), so {total} is 3. Two plans sit outside it, for different reasons:

  • Free is level 0. It is the account you have before subscribing to anything, so the scale still applies to it — it is simply unheld. The plan pass still shows the indicator for a Free account, at level 0 of 3.
  • Professional does not appear on the scale at all. It is not sold through checkout — what each plan includes covers how it is reached — so the plan pass shows no level indicator for it: not level 4 of 3, no bars at all. A Professional subscriber's pass reads Custom instead of a level.

Is this the same as the five plans listed on "what each plan includes"?

It is the same ordering, seen from two different widths. What each plan includes describes Fincanva's full plan ordering — Free, Starter, Advanced, Ultimate, Professional, five in ascending order of what each unlocks. The plan pass's level scale is the narrower view drawn from the same order: it counts only the plans a held subscription can actually be, which is why its own total reads 3 rather than 5. Free is the floor of the wider order and Professional is its top, and neither is ever assigned as a held level on the pass — which is exactly why the pass's own scale starts at Starter and stops at Ultimate. The ladder beside the pass is a third view of the same order: it draws the four plans on sale, Free included, as blocks, so Free has a block there while it still sits at level 0 on this scale.

Is the plan level the same as what "What you're using" counts?

No — both are on Settings → Plan and usage, but they answer different questions. This page's level is about your subscription: which of the three sellable plans it names, shown on the plan pass. The What you're using section below it reads a different figure — the capability actually enforced on your account right now (what Settings → Plan and usage tells you). The two agree for every account holding one of the three sellable plans, including throughout a 30-day trial, which runs at the plan the trial is on rather than at a level of its own. They part company on Professional, which is a real enforced capability but not one of the three plans this scale counts: the plan pass shows no level there at all, while What you're using still counts against Professional's own ceilings, and only the plan comparison under What each plan includes stays empty, because Professional is not a plan on sale. Neither is wrong; they are naming two different things.

How does Fincanva handle it?

  • The plan pass on Settings → Plan and usage shows the level indicator — the plan's bars — whenever your account holds one of the three paid, checkout-sold plans, or is on Free (level 0). During a trial it shows the level of the plan the trial is on, which is also the plan being enforced.
  • A Professional (custom) account shows no level indicator at all — the figure the scale would answer does not apply to a plan with no published price.
  • {rank} and {total} are read live from the plans Fincanva actually sells today; this page states the current scale rather than a number to remember, since a plan Fincanva adds or retires from checkout changes {total} without needing a new word for the concept.

What does it look like in practice?

An account on Advanced opens Settings → Plan and usage and sees two of three bars lit on its plan pass, labelled Level 2 of 3 in English or Livello 2 di 3 in Italian: Advanced is the middle of the three sellable plans, one above Starter and one below Ultimate. An account on Free sees the same indicator read Level 0 of 3 — no plan held yet, not an error. An account on Professional sees no level indicator at all, because Professional is not one of the three plans the scale counts. A Starter trialer sees Level 1 of 3 on the plan pass from the first day of the trial, and Starter's own limits are what the account runs under while the trial lasts — the same figures what Settings → Plan and usage tells you reports.

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