The 30-day trial

Is there a trial?

Yes. Choosing any paid plan for the first time starts a 30-day trial rather than an immediate charge. It applies once per account — an account that has already held a subscription before does not get a second trial by cancelling and subscribing again. A checkout that never went through is not "having held a subscription": see my first checkout didn't go through — do I still get the trial? below. Starting one does not require a payment method: because a trial signup's checkout total is €0, checkout does not ask for card details to begin the trial. You do not have to reach checkout to find out the trial is there: while an account is still eligible for it, the plan tile in the sidebar reads Start your free trial with 30 days, no card below it, and every column of the plan chooser carries a 30 days free badge.

What does the trial include?

The plan you chose at checkout, at that plan's own limits, from day 1 — there is no separate trial-only step and nothing above what you picked. A trial on Starter runs at Starter's limits, a trial on Advanced at Advanced's, a trial on Ultimate at Ultimate's; the figures for each are in what each plan includes. The plan step named on the billing card is that same plan, and it is the one being enforced.

When am I charged?

On day 31, at the plan and billing interval you chose when you started — if you added a payment method during the trial. The trial row of the plan card on Settings → Billing states in advance what day 31 will do. With a payment method on file — the default one, which is where the charge goes — it reads You’ll be billed for {plan} on {date}, and below it When your trial ends, the payment method on file is charged. Cancel before then and nothing is charged. With none on file, it reads Your trial ends on {date}, and below it No payment method is set to be charged, so nothing is charged and your subscription ends with the trial. The row shows only Your trial ends on {date}, with no sentence about a charge, in three cases: when Fincanva cannot load your payment details, when you have already cancelled the trial, and when the subscription is set to do something at the trial's end other than cancel for a missing payment method — which no trial Fincanva starts is. Before Fincanva has a date to show, it reads Your trial is running. Queuing a plan change during the trial requires a payment method on file — without one, the app refuses instead of queuing anything: To change plan during your trial, add a payment method first. (toast: Add a payment method to change plan), and nothing about your subscription changes. So when the row does read Change queued, because a switch was queued and takes effect on the day the trial ends, its sentence about that day's charge always states a charge — the no-payment-method sentence above never applies to a queued change, since queuing one without a payment method on file isn't possible. It states nothing about a charge in two cases: when Fincanva cannot load your payment details, and when the payment method was removed after the change was queued. If day 31 arrives with no payment method ever added and no change queued — starting the trial does not require one — nothing is charged either: the subscription is cancelled instead, the same as if you had cancelled it yourself. Either way, you are never charged without a card already on file to charge.

What happens when the trial ends?

With a payment method on file: billing starts, and nothing else changes — your account was already running at the plan you chose for the whole 30 days, so day 31 adds a charge rather than a change of limits. There is no separate expiry job and no grace window beyond the 30 days themselves. If something you hold exceeds what your plan allows, that was already true during the trial, and the same rule that governs any downgrade applies: nothing is deleted, and what exceeds the plan stops running until it fits again. A banner states it directly: Your trial has ended. Your plan covers {allowed} {limit}. You have {held}. The mechanics behind that sentence — what stays, what pauses, and how to choose what stays active — are the same ones a downgrade uses, covered in full at plan compliance.

With no payment method ever added: the subscription is cancelled on day 31 instead of being charged — Fincanva does not attempt to collect a payment that was never set up. A cancelled trial counts as an account that has already held a subscription, so subscribing again from Settings → Billing starts billing immediately rather than opening a second trial — see I subscribed again and didn't get a new trial below.

Can I cancel during the trial?

Yes, and nothing is charged if you do. Cancelling before the trial's end date stops the subscription before the first payment is ever attempted. With a payment method on file, the billing page's trial notice says so itself: "Cancel before then and nothing is charged." With none on file it says nothing about cancelling, because without a payment method nothing is charged on day 31 either way. See how to read your plan for the Cancel action itself.

Common problems

I subscribed again and didn't get a new trial

The trial applies once per account, to a subscription that has never been served before. An account that already held a subscription — even one that ended — resolves as already served, and its next subscription starts billing immediately rather than opening a new trial. That is different from a checkout that never ran a subscription at all — see my first checkout didn't go through below.

My first checkout didn't go through — do I still get the trial?

Yes. Only a subscription that actually ran counts as served — cancelling one that ran, even for a day, uses up the trial (see I subscribed again and didn't get a new trial), but a checkout that never went through never ran one. This covers an earlier attempt that never completed: when checkout asked for payment up front, a declined card or a bank verification (3-D Secure) you didn't finish could leave the subscription incomplete. Nothing was ever charged and nothing was ever served, so the 30-day trial is still there the next time you check out on that account. Starting a trial today cannot leave you in that state, because a trial signup's checkout asks for no card — there is no payment to fail.

Fincanva does not tell you which plan to be on, and this page is not a recommendation to subscribe — see Is this financial advice?.