How does the trial work?
The trial starts by itself the first time your account opens the app, once its email is confirmed: there is no "start the trial" step and no checkout to go through, and nothing asks for a card. It lasts 30 days in total, from that day. It applies once per account — an account that has already held a subscription does not get a second trial. A checkout that never went through is not "having held a subscription": see my first checkout didn't go through — do I still get the trial? below. Checkout is where you buy a plan, not where a trial begins.
Which plan does the trial start on?
The trial starts on Advanced by default. If you chose Starter, Advanced or Ultimate on the website's pricing page before signing up, it starts on that plan instead. Either way it is only the starting point: you can move the trial to another plan at any time during the 30 days.
What does the trial include?
The plan the trial is on, at that plan's own limits, from day 1 — there is no separate trial-only level. A trial on Starter runs at Starter's limits, a trial on Advanced at Advanced's, a trial on Ultimate at Ultimate's; the figures for each are in what each plan includes. The plan level named on the plan pass in Settings → Plan and usage is that same plan, and it is the one being enforced. Move the trial to another plan and that plan's limits apply from the moment you move it.
How do I change the plan of my trial?
Open Settings → Plan and usage and select Change plan in Your subscription: during a trial, that dialog moves the trial itself. You can move it to Starter, Advanced or Ultimate, on any billing interval, as often as you like. Each move takes effect immediately, charges nothing, and does not change the trial's end date — the trial is 30 days in total, whichever plans it spends them on.
With no card on file, the dialog is titled Which plan do you want to try? and reads Change whenever you like, no card needed. The trial still ends on {date}: after that you stay on Free, unless you add a card. The plan you are trying now is marked On trial now, and every other plan carries Try {plan}. At the foot it asks Want to stay on {plan} after {date}?, with the button Add a card.
With a card on file, the dialog is titled Change plan and reads It's free until {date}. From that day we charge the plan you choose here. Every other plan carries Switch to {plan}, with the line Starts now. Still free until {date}.
Upgrade now and Switch at renewal are what a paying subscriber sees in that dialog — see how to read your plan. Inside a trial, the dialog moves the trial instead.
What do I see when the trial starts?
A new account is greeted on Home by a panel that shows once: Welcome: you have 30 days of {plan}, free, then Your trial runs until {date}. and No card: at the end you pay nothing and go back to Free, unless you choose a plan. Its button is Create your first strategy, and the link Rather try another plan? opens the dialog that moves the trial.
An account that existed before and never had a subscription gets the same 30-day trial, once, the next time it opens the app, announced by a one-time dialog: We've turned on 30 days of {plan} for you, then Free until {date}, no card needed. At the end you go back to Free, unless you choose a plan., followed by what that plan gives you. Its buttons are Start and Choose another plan.
Where do I see how many days of the trial are left?
In the plan tile in the sidebar. During the trial it names the plan as {plan} · trial, in lime — the mark every plan your account holds wears, trial or paid — and on the right it shows the days left: {n} days left, and 1 day left on the last day. More on the tile itself is in plan compliance.
Will I be reminded before the trial ends?
Yes, when no card is on file: Fincanva reminds you 7 days and 1 day before the trial ends. In the app, a one-time dialog reads Your {plan} trial ends in 7 days (or Your {plan} trial ends tomorrow), then On {date} you go back to Free. Nothing is charged: there is no card on file. It lists the strategies that will be locked on that day — kept, not deleted, and reopened as soon as you choose a plan. Its buttons are Stay on {plan}, which adds a card, and See the other plans. An email with the same content is sent at the same two moments, with the subject Your {plan} trial ends in 7 days or Your {plan} trial ends tomorrow. That email cannot be switched off: Settings → Notifications lists it under Always on, as the one email about your subscription — see how to manage your notification settings.
With a card on file there is no reminder, because nothing is lost on day 31: billing simply starts.
When am I charged?
On day 31, on the plan and billing interval the trial is on that day — only if you have added a card. Without one, nothing is ever charged. The Your subscription section of Settings → Plan and usage states in advance what day 31 will do. With a payment method on file — the default one, which is where the charge goes — it reads You’ll be billed for {plan} on {date}, and below it When your trial ends, the payment method on file is charged. Cancel before then and nothing is charged. With none on file, it reads Your trial ends on {date}, and below it No payment method is set to be charged, so nothing is charged and your subscription ends with the trial. When Fincanva cannot load your payment details, or when you have already cancelled the trial, the row shows only Your trial ends on {date}, with no sentence about a charge. Before Fincanva has a date to show, it reads Your trial is running. Either way, you are never charged without a card already on file to charge.
What happens when the trial ends?
With a card on file: billing starts on the plan the trial is on, and nothing else changes — your account was already running at that plan, so day 31 adds a charge rather than a change of limits. If something you hold exceeds what the plan allows, that was already true during the trial, and the rule that governs any downgrade applies: nothing is deleted, and what exceeds the plan stops running until it fits again — see plan compliance.
With no card: nothing is charged. The subscription ends, your account is on Free, and the strategies beyond what Free allows are locked — kept, not deleted — under the same plan compliance rule a downgrade uses. A one-time notice says so: Your trial has ended: you're on Free, with how many strategies are locked, and the button Choose a plan.
What happens after a trial that ended without a card?
You are on Free, and choosing a plan reopens what was locked — but it is a purchase, not a second trial: the trial does not repeat, and a plan bought after it is charged from today, with a card. Settings → Plan and usage → Change plan then reads Choose a plan, with Your trial ended on {date}. {n} strategies are locked: they reopen as soon as you choose a plan. You pay from today; the trial doesn't repeat. Each plan card says how many locked strategies it reopens — Reopens {n} strategies — and the plan you tried is marked Tried.
That is different from an account whose paid plan ended: its dialog reads Welcome back: choose a plan, and marks the previous plan Your previous plan.
Can I cancel during the trial?
Yes, and nothing is charged if you do. Cancelling before the trial's end date stops the subscription before the first payment is ever attempted. With a card on file, the trial sentence in Your subscription says so itself: "Cancel before then and nothing is charged." With none on file it says nothing about cancelling, because without a card nothing is charged on day 31 either way. See how to read your plan for the Cancel action itself.
Limits and edge cases
I subscribed again and didn't get a new trial
The trial applies once per account. An account that already held a subscription — even one that ended, including a trial that ended without a card — does not get another, and choosing a plan starts billing from today. That is different from a checkout that never ran a subscription at all — see my first checkout didn't go through below.
My first checkout didn't go through — do I still get the trial?
Yes. Only a subscription that actually ran counts — one that ran, even for a day, uses up the trial (see I subscribed again and didn't get a new trial), but a checkout that never went through never ran one. That covers an earlier attempt that never completed, such as a declined card or a bank verification (3-D Secure) you didn't finish: nothing was charged and nothing was served, so the account still counts as never having had a subscription, and the 30-day trial starts by itself the next time you open the app, with the one-time dialog that announces it. A trial today cannot leave you in that state, because it starts with no checkout and no card — there is no payment to fail.
Fincanva does not tell you which plan to be on, and this page is not a recommendation to subscribe — see Is this financial advice?.