Before you start
No prerequisites. Settings → Billing is available to every account, including one with no active subscription.
What does the billing card show?
Your plan's name (Starter, Advanced or Ultimate — a Free account reads Free, and a Professional subscriber reads Custom, since Professional has no entry in Fincanva's own price catalogue), the Billing interval you pay on (Monthly, Quarterly or Yearly), and one status line that names exactly where your subscription stands:
| Status | What it means |
|---|---|
| Trial | Running on the 30-day trial; the first charge has not happened yet. See the 30-day trial. |
Renews on {date} | Active and will renew automatically at the date shown. |
| Payment failed | A renewal payment was declined; you keep your plan while it retries. See what happens if a payment fails. |
| Payment pending | A first payment has not been collected yet; some methods take a few days to clear. |
Ends on {date} | Cancelled: your plan stays active until that date, then stops. Nothing is charged again. |
| Change queued | A plan switch is scheduled and will take effect at the date shown. |
Your {plan} plan ended | The subscription is over and paid access has stopped; everything you built is still there. The card itself then reads Free — see what the plan card shows once the subscription has ended. |
Steps to cancel your plan
- Open Settings → Billing.
- Select Cancel plan on the plan card.
- Confirm in the dialog:
Cancel your plan? Your subscription will end on {date}. You will keep access until then.
Your plan stays active until that date; nothing is charged again after you confirm. Cancelling does not delete anything you built — see plan compliance for exactly what happens to a strategy that ends up beyond your (now lower) plan.
What you should see
The status line reads Ends on {date}, and a Restore plan button replaces Cancel plan. A cancellation toast confirms it in one line: Access until {date}.
Steps to undo a cancellation
- Open Settings → Billing.
- Select Restore plan on the plan card.
- Confirm:
Restore your plan? Your subscription will continue and renew on {date}.
This is available for as long as your access has not yet ended. Once the status line reads Ends on {date} and that date has passed, there is nothing left to restore — subscribing again starts a fresh subscription instead.
What's the difference between "Upgrade now" and "Switch at renewal"?
Two different moments a plan change can take effect, offered side by side whenever you choose a different plan: Upgrade now changes it immediately, prorated against what you have already paid this period; Switch at renewal queues the change for your next billing date instead, so today's plan runs out its paid period first. A queued switch shows as Change queued on the status line until it lands, and can itself be cancelled with Cancel scheduled change before then, which leaves you on your current plan.
During a trial, both options still work, but "next billing date" means the trial's last day. Upgrade now is unchanged: it switches the plan immediately, the trial keeps running to its last day, and the new plan is what's charged then — or, with no payment method on file, the subscription still ends with the trial as it would without the upgrade. Switch at renewal needs a payment method on file to queue during a trial — without one, the app refuses and changes nothing: "To change plan during your trial, add a payment method first." (toast: "Add a payment method to change plan"). With a payment method on file, queuing a switch no longer ends the trial early: the trial runs to its last day, and the new plan's price is what's charged that day.
Is the "Upgrade plan" link tied to a specific plan?
No — this is a known limitation, not a recommendation. The Upgrade plan link in the account menu and profile header opens the same /settings/billing page for every account and is shown identically on every plan today, including plans it would not make sense to upgrade from further; the account menu also carries an Upgrade plan entry tagged Coming soon beside it. It does not point at any one tier above yours, and its presence is not Fincanva suggesting a particular next step.
Where are my billing details and active sessions?
Billing details — the name, address and VAT/tax ID that appear on your invoices — is its own section on the same Settings → Billing page, beside the plan card. Active sessions is a different page entirely: it lives under Settings → Security, and lists the devices signed in to your account rather than anything about your plan.
Can I cancel anytime?
Yes. There is no minimum term and no cancellation fee on any plan: Cancel plan is always available on the billing card, takes effect at the end of your current billing period, and can itself be undone with Restore plan for as long as that period has not yet ended.
Fincanva does not tell you which plan to be on, and this page is not a recommendation to subscribe — see Is this financial advice?.
Terms on this page
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